Job Description

Title: Agile Coach- 5248

Client: NYC Agency

Location: Broadway, NY (Onsite)

Duration: 12 Months

Work Hours: 37.5 hrs/week

Job Description:

Client is seeking experienced Enterprise Agile Coaches to support the Agile Product Transformation within the MTA-IT Agile Center of Excellence (CoE). This consulting role focuses on hands-on coaching, mentoring, and guiding product teams, leaders, and stakeholders toward Agile maturity. The Agile Coach will drive adoption of Agile and product-centric practices while aligning with organizational transformation goals. This role has no direct people management responsibility and reports to CoE leadership.

Roles and Responsibilities:

• Coach large-scale Agile product transformation initiatives across complex enterprise environments
• Partner with CoE leadership to design and execute Agile transformation roadmaps
• Coach Product Teams, Scrum Masters, Product Owners, and stakeholders on Agile frameworks (Scrum, Kanban, SAFe)
• Design and deliver Agile training, workshops, and hands-on coaching sessions
• Promote continuous improvement through retrospectives and metrics-driven insights
• Guide teams on technical best practices including DevOps, CI/CD, and XP practices
• Drive alignment and collaboration across cross-functional teams and stakeholders
• Standardize Agile ceremonies, practices, metrics, and tooling (Jira, Confluence, Jira Align)
• Act as a trusted Agile advisor to teams and mid-level leadership

Mandatory Skills:

• 8+ years of experience in Agile coaching roles
• 5+ years of software development experience
• Hands-on expertise with Agile frameworks: Scrum, Kanban, SAFe
• Strong knowledge of Agile product transformations in large, complex organizations
• Experience with Agile metrics, team health, velocity, and transformation reporting
• Strong understanding of DevOps, CI/CD pipelines, automated testing
• Excellent communication, facilitation, and stakeholder engagement skills

Certifications (Mandatory / Strongly Preferred)

• Certified Agile Coach (ICP-ACC, ICP-ATF)
• Certified Scrum Professional (CSP)
• SAFe Program Consultant (SPC)
• Or equivalent Agile certifications

Desirable skills:

• Experience transitioning organizations from Waterfall to Agile
• Knowledge of Lean Portfolio Management (LPM)
• Product-centric and outcome-driven delivery experience
• Strong background in organizational change management
• Metrics-driven coaching and data-informed decision making
• Passion for mentoring teams on technical excellence (TDD, pairing, CI/CD)
• Proven ability to foster a culture of continuous learning and improvement

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