Experienced Automotive Call Center Agent Job at Lexus of Winter Park, Winter Park, FL

NUVRM29jU3VhZGJKa2E3ZmVLaThud253WlE9PQ==
  • Lexus of Winter Park
  • Winter Park, FL

Job Description

The Service BDC Agent position at Lexus of Orlando and Lexus of Winter Park offers a great opportunity for experienced call center agents, particularly those with a background in the automotive industry, to join a respected luxury dealership. Here’s an overview of the role: Position: Service BDC Agent - Experienced Automotive Call Center Agent Location: Winter Park, FL Company: Lexus of Orlando and Lexus of Winter Park Key Qualifications:

  • Technical Skills: Proficiency in Microsoft Excel
  • Team Fit: Dependable, driven team player with a "can-do" attitude
  • Skills Required: Excellent communication, organization, and customer service skills
  • Language: Bilingual proficiency is a plus
Responsibilities:
  • Build strong rapport with guests to secure service appointments and instill confidence in the dealership
  • Utilize CRM software to handle reservations and maintain effective follow-up
  • Make outbound calls to schedule accessories or equipment installation for vehicle purchases
  • Gain in-depth knowledge of products and services
  • Provide a world-class experience to every guest
  • Flexible availability for day, evening, and weekend shifts (closed Sundays)
Benefits:
  • Insurance: BCBS FL Healthcare, dental, vision, life, AD&D, and disability coverage through Allstate
  • Retirement & Time Off: 401(k), paid vacations, and holidays (Christmas, Thanksgiving, Labor Day, Memorial Day, July 4th, and New Year's Day)
  • Eligibility: Full-time associates only, with specific eligibility requirements
This position is ideal for experienced call center agents who excel in customer interaction, organization, and professionalism, particularly those passionate about working in a luxury automotive environment.

Job Tags

Full time, Flexible hours, Weekend work, Day shift,

Similar Jobs

Garzor Insurance

Health and Wellness Director Job at Garzor Insurance

 ...Description Garzor Insurance is looking for a dedicated Health and Wellness Director to join our team remotely. This full-time position offers an excellent opportunity to lead our health and wellness initiatives, ensuring the well-being of our clients and employees... 

Milwaukee County

Correctional Officer Sheriff Job at Milwaukee County

 ...operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff\'s Department, Community Reintegration...  ...the way you think about Milwaukee County! Correctional Officer - Sheriff Full-time, Hourly Hourly Range: \$30.60 - \$34.37 This... 

Cox Media Group

Associate News Producer (Part-Time) - WFOX TV Job at Cox Media Group

 ...Location:FL-Jacksonville Job Title: Associate News Producer (Part-Time) - WFOX TV Position Overview WFOX TV Jacksonville is looking for a Part-Time Associate Producer who will be responsible for assisting Producer and/or Executive Producer with daily content... 

University of Minnesota

Police Officer Job at University of Minnesota

 ...degree from an education program certified by the Minnesota Peace Officer Standards and Training (POST) Board or a two-year degree from a...  ...program plus certification by the Minnesota POST Board. (Police officers from other states must pass a reciprocity exam through... 

CoolSys

HVAC/R Plumber Journeyman - Commercial & Industrial (Union Job) Job at CoolSys

 ...equivalent to a High school diploma, GED, or completion from trade program or technical school. 5+ years of experience in the construction, refrigeration, HVAC, or other related industry/trade preferred. Ability to operate a scissor lift or forklift preferred. Knowledge...