Job Description
Job Details
Description Hospital Liaison/Admissions Support Liaison Location: Chattanooga, TN - Full Time - On-Site
Schedule: Monday - Friday
NHC is seeking a compassionate and organized Hospital Liaison to support patient transitions from acute care hospitals to NHC skilled nursing facilities. This role serves as a key connection between hospitals, patients, families, and NHC Centers - ensuring a smooth, informed, and patient-centered admission process.
Key Responsibilities - Coordinate and support patient transition with hospital Case Manager and Discharge Planners.
- Serve as a professional representative of NHC to hospitals, physicians, payors patients, and families.
- Review patient records and use clinical judgement to determine appropriate placement.
- Maintain thorough, ongoing communication with families to support informed decision-making.
- Collaborate with Admissions Coordinators and Social Workers regarding referrals, medical records, transportation, and admissions.
- Assist in presenting and promoting NHC centers, homecare, and insurance benefits.
- Provide basic guidance on Medicare, Medicaid, and insurance benefits.
- Obtain necessary consent forms and admission documents.
- Support four NHC centers in the Chattanooga market as part of a collaborative liaison team.
- Participate in training, in-service education, and RELIAS modules.
- Model NHC values and professionalism in all settings.
Qualifications - Bachelor's degree in Social Work preferred (not required).
- Experience in case management, hospital liaison work, or Skilled Nursing Facility (SNF) settings preferred.
- Strong multitasking abilities with the capability to manager multiple priorities effectively.
- Skilled in resolving problems independently while maintaining professionalism and accuracy.
- Excellent relationship-building skills with the ability to work seamlessly with multidisciplinary teams - especially physicians, and nurse case managers.
- Able to assess urgency and importance to ensure timely and accurate completion of tasks.
- Demonstrated reliability through consistent promptness and timeliness.
- Strong communication, organization, and clinical judgement skills.
- Understanding of the nursing process and healthcare regulations.
- Proficient with email, Microsoft Word, Excel, and required electronic platforms.
Physical Requirements - Ability to stand and move continuously throughout the day.
- Adequate vision, hearing, and communication ability to meet patient and staff needs.
- Sufficient manual dexterity for required tasks.
Benefits - 401(k) with matching
- Medical, dental, vision, and life insurance.
- Disability insurance
- Paid time off
- Tuition Reimbursement
- Flexible Schedule
Job Tags
Full time, Monday to Friday, Flexible hours,