Job Description

Job Summary

The Sr. Observability Engineer is responsible for designing, deploying, and optimizing client’s enterprise observability ecosystem. This role delivers hands-on implementation and consulting expertise, focusing on LogicMonitor and modern observability practices to drive actionable insights, predictive analytics, and operational excellence across infrastructure, network, and application layers.

Key Responsibilities

• Deploy, configure, and optimize LogicMonitor for enterprise-scale observability.
  
• Design and build custom dashboards for actionable insights and performance monitoring.
  
• Implement and manage data analytics workflows, including advanced scripting in Python for automation and reporting.
  
• Integrate and manage data pipelines leveraging Kafka and related streaming technologies.
  
• Ensure seamless data flow into Grafana for visualization and monitoring.
  
• Develop and maintain integrations between observability, ITSM (ServiceNow), and event management tools (PagerDuty, Slack, BigPanda).
  
• Standardize alert thresholds, escalation paths, and telemetry mappings across global regions.
  
• Define and maintain event, alert, and rule logic to ensure accurate correlation and minimal noise.
  
• Manage data ingestion pipelines from SNMP, syslog, APIs, and third-party sources into LogicMonitor and downstream analytics systems.
  
• Advise on and implement AI-driven observability tools, including Amazon Bedrock, to enhance predictive analytics and anomaly detection.
  
• Partner with network, server, and application teams to validate data flows, performance metrics, and dependency mapping.
  
• Automate configuration and onboarding processes via API and scripting (Python, PowerShell, REST).
  
• Support incident and problem management teams by correlating events across multiple tools to accelerate root cause analysis.
  
• Document integrations, processes, and governance models for sustained operational excellence.
  
• Serve as technical SME supporting observability tool upgrades, testing, and cross-platform enhancements.
  
• Collaborate with stakeholders to align monitoring strategies with business objectives. 
  

Core Expertise & Skills

• LogicMonitor platform deployment, configuration, and optimization.
  
• Deep understanding of observability frameworks, best practices, and enterprise monitoring.
  
• Python scripting for data analytics, automation, and advanced reporting.
  
• Kafka-based data streaming and integration.
  
• Grafana dashboarding and visualization.
  
• Experience with AI platforms and emerging observability technologies, including Amazon Bedrock.
  
• Familiarity with ITSM and event management systems (ServiceNow, PagerDuty, BigPanda).
  
• Telemetry protocols (SNMP, syslog, NetFlow, APIs) and data flow architecture.
  
• Strong understanding of alerting, correlation logic, and performance baselining.
  
• Excellent analytical, documentation, and communication skills; ability to work across engineering and operations teams.
  

• 5–10 years of experience in network monitoring, observability, or infrastructure engineering roles.
  
• Hands-on experience with LogicMonitor, Splunk, ThousandEyes, Datadog, Dynatrace, Cisco DNAC, and related platforms.
  
• Scripting and automation experience (Python, PowerShell, REST APIs)
  
• Looking for an expert in the Logic Monitor platform
  
• Customer team is decommissioning 4 platforms into LogicMonitor
  

Location: On-Site 3 days/week Orlando, FL preferred

Duration: 12+ month extendable contract  

Required Qualifications

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