Medical Office Receptionist - PAE Clinic Job at Urology San Antonio, San Antonio, TX

NUVnK3JjT3JiZFRJa0tuZWZLRzRuQTcwYlE9PQ==
  • Urology San Antonio
  • San Antonio, TX

Job Description

Job Summary:

The Medical Office Receptionist at the Prostatic Artery Embolization Center (PAE) Center provides front-office and administrative support in a specialized interventional radiology clinic. This role is responsible for patient scheduling, registration, insurance verification, and coordination of pre-procedure documentation. The receptionist ensures a welcoming, organized, and efficient environment for patients, families, and staff, while maintaining confidentiality and professionalism at all times.

Duties and Essential Job Functions:

Patient Access & Scheduling

  • Schedule patients for consultations, procedures, and follow-up visits
  • Relay preparation instructions for procedures, labs, and imaging
  • Assist patients and families with pre-registration forms and instructions
  • Register patients and verify demographic and insurance information
  • Obtain pre-certifications and referrals as required by insurance providers
  • Inform patients of estimated costs of care and collect/post fees per protocol
  • Balance daily financial registers and submit documentation to the fiscal department

Front Desk Operations

  • Answer incoming calls, respond to inquiries, and relay messages professionally
  • Greet patients and visitors, ensuring a courteous and efficient check-in experience
  • Maintain a clean, organized, and professional reception area
  • Support scanning, filing, and document management tasks
  • Maintain punctual and reliable attendance; report to work on time and prepared

Clinical Coordination Support

  • Confirm procedural and sedation consent forms are on file
  • Coordinate with clinical staff to ensure patient charts are complete and accurate
  • Assist with travel coordination and scheduling for patients or staff, if needed
  • May assist with coordinating lunch deliveries or other logistical needs during clinic operations

Compliance and Confidentiality

  • Respect and maintain patient privacy and dignity at all times
  • Ensure compliance with HIPAA, OSHA, and infection control standards
  • Uphold facility policies and contribute to a safe and secure environment

Other Functions and Responsibilities

This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice, based on operational needs.

Competencies:

  • Patient & Customer Focus
  • Ethical Conduct
  • Flexibility and Initiative
  • Stress Management and Composure
  • Attention to Detail and Accuracy
  • Creative Problem-Solving
  • Empathy and Professionalism
  • Strong Communication Skills
  • Positive Attitude

Qualifications:

Required

  • High school diploma or GED
  • Previous experience in a medical office or healthcare setting
  • Experience with Electronic Medical Records (EMR)
  • Familiarity with insurance processing, including eligibility verification and referrals

Preferred

  • Bilingual (Spanish)
  • Experience in a specialty clinic or outpatient surgical setting

Job Tags

Full time, Work at office,

Similar Jobs

SYLVAN LEARNING - LIMA, OH

Part Time Education Specialist Job at SYLVAN LEARNING - LIMA, OH

 ...with us in future roles!Pay Range:$14-$16/hourOverview:Sylvan Learning is the industry leader in providing supplemental education to children in pre-kindergarten through 12th grade. With over 40 successful years in the business, we guarantee positive... 

Noblesoft Technologies

Network Technician Job at Noblesoft Technologies

 ...Job Title: Network Technician Location: Minot, ND 58701 Mode : Contract (6+ Months) Onsite JD Below:- Four (4) plus...  ...as agreed with Company. Experienced in racking, stacking, cabling and decommissioning of network hardware devices.... 

The PRYDE Foundation

Passionate Commissioned Sales Representatives Job at The PRYDE Foundation

 ...you a motivated salesperson who wants to make a real difference? The PRYDE Foundation is expanding and looking for passionate Commissioned Sales Representatives to:* Help market and sell our lineup of professional development classes* Drive fundraising campaigns... 

Eurus Consultancy Limited

Dance Teacher (Aug 2025) Job at Eurus Consultancy Limited

Benefits1. Competitive remuneration (Range is RMB 28,000-33,000 per month before tax according to teachers qualifications)2. Accommodation on-campus provided (furnished apartment including utilities)3. Global Health Insurance (except US)4. Transportation Allowance ...

TLC Healthforce

Travel Registered Nurse PICU Job Job at TLC Healthforce

Embark on a transformative journey as a Travel PICU Registered Nurse in State College, Pennsylvania, where your expertise will lift the most vulnerable patients during their most critical moments. In this highly specialized role, youll partner with seasoned physicians...