Job Description

Position Description:

As a Citrix Administrator at TxDOT, you will manage and optimize the Citrix and Azure Virtual Desktop environments, ensuring secure, reliable, and scalable virtual desktop services.

This includes administering Citrix/AVD components, maintaining and hardening Windows Server systems, and applying n etworking fundamentals such as ACLs and firewall rule s.

You'll automate processes with PowerShell, monitor performance using Citrix and Azure tools , and troubleshoot issues across infrastructure layers. Additionally, you'll enforce security and compliance standards, document procedures, and collaborate with internal teams to deliver a seamless end user experience.



The workers responsibilities and skills must include:

Citrix/AVD Administration : Manage Citrix DaaS/CVAD integrated with AVD (host pools, session hosts, delivery groups, MCS/Autoscale), FSLogix profiles, app layering, Citrix Workspace/StoreFront/Cloud Connectors, Citrix Gateway, policy design, image lifecycle, and capacity planning for enterprise environment.

Windows Server Platform : Build, patch, and harden Windows Server (2022) for services; manage AD, GPO, DNS, DHCP; use PowerShell and configuration tools (e.g., MECM/Intune, ARM/Bicep/Terraform basics) to automate tasks.

Networking & Security : Apply TCP/IP fundamentals, DNS, load balancing, and access control lists at multiple layers (Citrix policies, OS firewall, network firewalls, Azure NSG/ASG) to implement least privilege connectivity; create and maintain firewall rules for systems.

Monitoring & Operations : Use Citrix Director/Analytics, Azure Monitor/Log Analytics, and platform logs to track performance, right size capacity, and tune user experience; drive incident response and root cause analysis; document standard operating procedures.

Governance & Compliance : Follow change, configuration, and security baselines; contribute to platform hardening, patch compliance, backup/DR readiness, and vulnerability remediation in partnership with security teams.

Customer Focus & Collaboration : Partner with application owners and service desks to triage user issues, publish applications, and deliver a consistent, high quality virtual desktop experience; participate in an on call rotation for high priority incidents.

Minimum Yrs of Experience, Skills, and Qualifications

• 7 Administering Citrix Virtual Apps and Desktops / Citrix DaaS and/or Azure Virtual Desktop.
• 7 Networking fundamentals : TCP/IP, subnets/VLANs, DNS, load balancing , plus hands on with ACLs and firewall rule management.
• 7 Proficiency with PowerShell and familiarity with infrastructure as code concepts .
• 7 Experience with monitoring and troubleshooting across Citrix/AVD, Windows Server, and network layers.
• 7 Ability to write clear technical documentation and operate within TxDOT change and incident management processes.
• 7 Administering Windows Server in enterprise environments ( AD, GPO, DNS/DHCP, file/print, patching/updates).

Preferred Skills and Qualifications

• 4 Experience with Azure network security, public sector security frameworks (e.g., NIST 800 53), and CIS hardening benchmarks
• 4 Citrix CCA V / CCP V / CCE V; Microsoft AZ 104, AZ 140 ; ITIL Foundation; CompTIA Network+/Security+, certification(s) are a plus

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